Support

I’m a one-person studio, so you reach the person who made it.

Email plum@craftish.dev. Include your iPhone model and iOS version if something is broken, and a screenshot if you have one. I read everything.

Common questions

What do I get without paying?

Nearly all of it: unlimited lists, three kits, every import option, aisle and category sorting, on-device categorising, quantities, notes, photos and locations, and iCloud sync across your own devices. Light and dark follow your device on the free tier and are never gated.

What does Pro add?

Unlimited kits, sharing lists and kits with other people, alternate app icons, and locking the app to light or dark. See the full comparison.

How do I restore a purchase on a new phone?

Open Settings inside Plum and choose Restore Purchases. Subscriptions are tied to your Apple Account, so signing in with the same one is all that is required.

How do I cancel Pro?

Cancel in your Apple Account settings, under Subscriptions. Cancelling stops the renewal; nothing you created is deleted.

Can I bring in lists I already keep somewhere else?

Yes, three ways: paste any text, import from Apple Reminders, or send text to Plum from another app’s share sheet. All three are one-way and on demand, and none of them change or delete anything where it came from.

How does sharing work?

You share one specific list or kit, and everyone you share it with works from the same thing live. Nothing else in your account travels with it. You can stop sharing at any time.

Where is my data?

In your own iCloud account and on your devices. There is no Plum account and no Plum server holding your lists. See the privacy policy for what technical data does leave.

How do I delete everything?

Delete kits and lists in the app, or delete the app and remove its iCloud data from your device settings.

Which devices does Plum run on?

iPhone and iPad, on iOS 26 and later.

Something missing?

Feature requests are welcome and I do read them all, even when the answer is no. Plum is deliberately small, and keeping it that way sometimes means turning down good ideas. Send one anyway.